Shipping Policy
🐾 MyPawmory Shipping Policy
📦 Processing Time
Each MyPawmory piece is handmade with love and care.
Please allow 5–10 business days for order processing and production before shipment.
(Custom engraving or customized designs may require additional time.)
Processing times do not include weekends or holidays.
🌍 Shipping Time & Methods
We currently ship to the United States, Germany, France, Spain, and Italy.
| Region | Estimated Delivery Time | Carrier |
|---|---|---|
| United States | 7–15 business days | USPS + trusted shipping partners |
| Germany / France / Spain / Italy | 10–20 business days | Local Postal Service |
| Other supported regions | 15–25 business days | Standard International Shipping |
Delivery times are estimates and may vary due to customs or postal delays.
💰 Shipping Fee
-
Free standard shipping on orders of $59.99 or above
-
Orders below $59.99: $9.99 standard shipping fee
-
Express shipping (where available): Calculated at checkout
🐾 Order Tracking
You will receive a shipping confirmation email with a tracking number once your order is shipped.
You can track your package anytime using the link provided in the email.
✈️ Customs & Import Taxes
Orders shipped to the United States and European Union countries may be subject to customs duties or import taxes depending on local regulations.
These charges are the responsibility of the buyer.
⚠️ Lost or Delayed Packages
We are not responsible for delays caused by customs, weather, or postal service issues.
If your package hasn't arrived 30 business days after shipment, please contact us at support@mypawmory.com.
We will assist you with locating your package or arranging a suitable solution.
💬 Contact Us
📧 support@mypawmory.com
We’re here to make sure every memory — and every package — reaches you safely. 💖