Terms of Service

This website is operated by MyPawmory. Throughout this site, the terms “we”, “us”, and “our” refer to MyPawmory. By accessing this website or purchasing products from us, you agree to be bound by these Terms of Service (“Terms”) and any policies referenced herein.

1. Eligibility

By using this website, you represent that you are at least the age of majority in your country of residence. If you are underage, you may use the site only with the consent of a parent or legal guardian.

2. Online Store Use

You agree not to use our products or services for illegal or unauthorized purposes, or in violation of any applicable law. Breach of these Terms may result in immediate termination of your access to the site and services.

3. General Conditions

We reserve the right to refuse service to anyone at any time.

Content you submit (excluding payment information) may be transmitted unencrypted and across various networks. Payment information is always securely encrypted.

You may not reproduce, duplicate, copy, sell, resell, or exploit any part of the Service without express written permission.

4. Product Information & Availability

All products are handmade with care. While we strive to display accurate colors and images, your device may display colors differently.

Certain products may have limited quantities. We reserve the right to limit sales to any person, region, or jurisdiction, and to discontinue any product at any time.

5. Orders, Billing & Refunds

By placing an order, you agree to provide accurate, complete, and current information.

For details regarding returns, refunds, or exchanges, please refer to our [Refund & Return Policy].

  • EU Customers: You may have additional rights under EU consumer law, including a 14-day withdrawal period for non-customized products. Customized products may be exempt.

6. Shipping

We ship to the United States, Germany, France, Spain, and Italy. For shipping details, estimated delivery times, and fees, please refer to our [Shipping Policy].

7. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the content, accuracy, or policies of third-party sites, and we assume no liability for any third-party products or services.

8. User Content

If you submit creative ideas, suggestions, or materials (“comments”), you grant MyPawmory the right to use, edit, copy, publish, or distribute them without restriction. We are not obligated to maintain confidentiality, pay compensation, or respond to comments.

9. Errors & Inaccuracies

We reserve the right to correct any typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, or shipping without prior notice.

10. Prohibited Uses

You may not:

  • Use the site or content unlawfully;

  • Infringe on intellectual property;

  • Upload malicious code.

Violation may result in termination of your access to the site.

11. Disclaimer of Warranties & Limitation of Liability

All products and services are provided “as is.” We do not guarantee uninterrupted or error-free use.

To the maximum extent permitted by law, MyPawmory and its affiliates are not liable for indirect, incidental, or consequential damages arising from your use of the site or products.

12. GDPR & Privacy

  • EU users’ data is collected in accordance with our [Privacy Policy].

  • We take your privacy seriously and comply with GDPR requirements.

13. Indemnification

You agree to indemnify and hold harmless MyPawmory, its affiliates, and employees from any claims or demands, including reasonable attorney fees, arising from your breach of these Terms or violation of applicable law.

14. Severability

If any part of these Terms is found unlawful or unenforceable, the remaining provisions will remain valid.

15. Termination

We may terminate your access to the site if we believe you have violated these Terms. You may also terminate your account by ceasing to use the website.

16. Governing Law

  • United States customers: Governed by the laws of the State of [Your State], USA.

  • EU customers (Germany, France, Spain, Italy): Governed by the laws of the respective country, with mandatory EU consumer protection rights preserved.

17. Contact Information

For questions regarding these Terms or our services:

📧 support@mypawmory.com
We aim to respond within 1–2 business days.

Customers rate us 5.0/5 based on 1553 reviews.